THE NAPA AUTOCARE CENTER
CODE OF ETHICS
Every AutoCare Center member agrees to:
Perform high-quality diagnostic and repair service at a fair price, using quality NAPA parts.
Employ ASE certified technicians in all areas of work performed.
Be dedicated to customer satisfaction.
Exercise reasonable care for the customer's property while it is in the shop's possession.
Provide a system for fair settlement of customer complaints, should they occur.
Maintain the highest standards of the automotive service profession.
Uphold the integrity of all members of the NAPA AutoCare Center Program